Privacy Policy & Terms and Conditions

Privacy Policy

Last Updated: August 11, 2026

North Desk is operated by Freedom Systems (“North Desk,” “Freedom Systems,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide to us.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including your name, email address, telephone number, company information, and information submitted through our contact or consultation forms.

We may also collect certain technical information relating to your use of our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use information you provide to:

• Respond to inquiries and consultation requests.
• Provide information about our virtual assistant services.
• Communicate with prospective and existing clients.
• Schedule and confirm appointments.
• Provide customer service and support.
• Send service-related communications and updates.
• Improve our website, services, and customer experience.

SMS and Mobile Information

If you provide your telephone number and separately consent to receive SMS communications, Freedom Systems, operating as North Desk, may contact you by text regarding our virtual assistant services, inquiries, appointments, reminders, service updates, and related communications.

Consent to receive SMS messages is not a condition of purchasing our services. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Message frequency may vary. Message and data rates may apply.

No Sale or Sharing of Mobile Information

We do not sell or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Information may be disclosed to service providers when necessary to operate our business and provide our services, subject to appropriate confidentiality and data-protection obligations, or where disclosure is required by law.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or misuse.

Third-Party Services

We may use third-party service providers to assist with website hosting, communications, customer relationship management, scheduling, analytics, and other business functions. Information may be processed by these providers as necessary to perform services on our behalf.

Your Choices

You may request that we update or correct certain personal information or stop certain communications by contacting us. You can unsubscribe from marketing emails using the unsubscribe link contained in applicable emails and opt out of SMS communications by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Freedom Systems, operating as North Desk
Email: support.northdesk@gmail.com

 

Terms & Conditions

Last Updated: August 11, 2026

North Desk is operated by Freedom Systems (“North Desk,” “Freedom Systems,” “we,” “us,” or “our”).

By using our website or submitting information through our website, you acknowledge these Terms & Conditions.

SMS Terms & Conditions

  1. We use SMS to communicate regarding inquiries, consultations, appointments, reminders, virtual assistant services, service updates, scheduling changes, and other relevant communications.
  2. You can cancel the SMS service at any time. Just text STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you may opt in again and we will resume sending SMS messages to you.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us at support.northdesk@gmail.com
  4. Carriers are not liable for delayed or undelivered messages.
  5. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text or data plan, contact your wireless provider.
  6. For questions regarding privacy and how we handle your information, please review our Privacy Policy: [INSERT PRIVACY POLICY URL].

Consent to SMS Communications

Consent to receive SMS communications is optional and is not a condition of purchasing goods or services from us.

Website and Services

Information provided on this website is for general informational purposes regarding North Desk’s virtual assistant services. We may modify our services, pricing, website content, or these Terms & Conditions from time to time.

Contact

Questions concerning these Terms & Conditions can be directed to:

Freedom Systems, operating as North Desk
Email: support.northdesk@gmail.com